1. Is your RF Explorer® using the correct firmware version? Version 1.12B24-1.18 are the most reliable versions. Note Vantage is not yet compatible with firmware version 1.23. You can download device firmware, along with the Mac OSX firmware upgrader tool here.
2. Is the driver installed properly? Before opening Vantage, you must have the Silicon Labs driver installed. Click here to install the driver. This download is unzipped and mounted to your hard drive—for a step-by-step tutorial of this process, please watch the beginning of installation video.
3. Checkout the setup and instructional videos below!
(Instructions and Features)
(details workflow integration with Shure Wireless Workbench®)